Policies
Terms of sale
Last updated
These terms apply when you buy from agpickles.com. We've kept them short. By placing an order, you agree to them.
Who we are
AG Pickles is a brand of MK Food Services, Mehjoor Nagar, Srinagar, Kashmir, Jammu & Kashmir, India. FSSAI Reg. No. 21025419000909.
You can reach us at [email protected] or on +91 95964 56572 (phone and WhatsApp). All our details are on the Contact page.
What we sell
Kashmiri Anchar: a mixed vegetable pickle in mustard oil, packed in sealed PET jars.
| Jar | MRP (incl. of all taxes) |
|---|---|
| 500 g | ₹180 |
| 1 kg | ₹280 |
Prices are in Indian rupees and include all taxes. Shipping is extra and is shown at checkout before you pay.
Payment
All orders are prepaid. You can pay by UPI, card, net banking or wallet through our payment partner. Your card and bank details go straight to them and never reach us.
We don't offer cash on delivery for now.
Your order
Your order is confirmed once your payment goes through.
Now and then we may have to refuse or cancel an order, for example if a jar runs out of stock or a price was shown wrongly. If that happens we'll tell you and refund you in full.
Delivery
For now we deliver within Jammu & Kashmir only. Delivery to the rest of India is coming soon.
Dispatch times, delivery times and tracking are on our Shipping and delivery page.
Cancellations, returns and refunds
You can cancel free of charge until we dispatch. As pickle is food, we don't take returns for a change of mind, but if anything arrives damaged, leaking or wrong, or is missing, tell us within 48 hours of delivery and we'll replace it or refund you. The details are on our Cancellations, returns and refunds page.
Looking after your pickle
- The ingredients are listed on the jar label. Please read it if you have a food allergy.
- Store the jar in a cool, dry place.
- Always use a clean, dry spoon.
- Keep the oil covering the pickle.
Changes to these terms
We may update these terms now and then. The version on this page on the day you order is the one that applies to your order.
Law and disputes
These terms are governed by the laws of India, and the courts at Srinagar have jurisdiction. Nothing here takes away your rights under the Consumer Protection Act, 2019.
If something goes wrong, please talk to us first. Our Grievance Officer will acknowledge your complaint within 48 hours and resolve it within one month.